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What Are the Impacts of Account Restriction or Freezing?
Updated on 2025-09-18 GMT+08:00
What Are the Impacts of Account Restriction or Freezing?
- Account restriction:
- If the account of a partner is restricted, all customers of this partner cannot purchase any resources.
- If the account of a distributor is restricted, the resellers managed by the distributor and the customers associated with the resellers cannot purchase any resources.
- Account freezing:
- The accounts and resources of associated customers will also be frozen.
- Online and offline customer development is not allowed.
- Disassociation from customers is not allowed.
- Customer account unfreezing is allowed but resource unfreezing is not allowed.
- If the account of a distributor is frozen, this distributor cannot develop resellers.
- If the account of a distributor is frozen, the accounts of the distributor's resellers will also be frozen.
- Online and offline customer development is not allowed.
- Disassociation from customers is not allowed.
- Customer account unfreezing is allowed but resource unfreezing is not allowed.
- All yearly/monthly and pay-per-use resources of the customers will also be frozen.
Parent topic: Other
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