Updated on 2025-09-11 GMT+08:00

What Is a War Room?

When a group or major fault occurs, a war room is set up to provide guidance for quick service recovery. It supports joint operations of O&M engineers, R&D team, and operations personnel for fault handling. You can add fault recovery members to the war room, send the fault progress to the personnel who are concerned about the fault in a timely manner, and use the application diagnosis and response plan to help quickly recover applications.

To set up a war room, you need to connect DingTalk, Lark, or WeCom by referring to Mobile App Management.

You can set up a war room request for an incident that has been accepted. For details, see Starting a War Room.

For details about how to use a war room, see War Rooms.